Request an Appointment Or Book Online

We've made it really easy for you to request an appointment with us or book online!

Office Hours: Monday - Friday by appointment only; closed Saturday & Sunday

ONLINE BOOKING OPTION

(Exiting Clients: Credit Card information required to be saved on file but can pay at time of service. NEW CLIENTS: Required to pay $30 minimum). 

Please note: At this time, Dr. Molly is only accepting online booking. To book with Paula & Sabrina, please fill out the request form below or call/text (423) 291-8735.

Request an Appointment Form 

Please note: This is a request ONLY on the preferred date/time you'd like. An appointment on a desired date is not guaranteed but we do our best to accommodate your request. 

Please allow at least 24 hours for a reply during business days via phone or email after we check our schedule and confirm availability or offer our next available appointment. 

Just fill out the simple form below and we will get you in for an appointment as soon as we can.

Purchase a Gift Card

For your convenience, we offer instant online gift certificates. You can purchase one for yourself or someone else by clicking below, and your gift certificate will be emailed to you immediately. We also offer in-office gift certificates if you rather that option: call/text (423) 291-8735 

Cancellation/Late Reschedule Policy

Clients are required to provide at least 24 hours' notice if they need to cancel or reschedule an appointment.

• Missed appointments (no-shows): 100% of the scheduled service price will be charged.

• Cancellations or rescheduled appointments made less than 24 hours before the scheduled appointment: 100% of the scheduled service price will be charged.

• Cancellations or rescheduling made 24 hours or more in advance: No cancellation fee will apply.

Credit Card on File

A valid credit card is required to be kept on file for all appointments. Your card will only be charged if you miss your appointment or cancel/reschedule with less than 24 hours' notice.

If you do not have a credit card to keep on file, payment for your appointment must be made in advance by cash or check.

Why We Have This Policy

We understand that unexpected things happen, and we will always do our best to be understanding when circumstances arise. However, last-minute cancellations and missed appointments leave an appointment time that our service providers have reserved specifically for you and often do not allow enough time to offer that appointment to another client.

This policy helps protect our service providers' time while allowing us to maintain availability and provide quality care to all of our clients.

By scheduling an appointment with Massage in the Mountains, you acknowledge and agree to this cancellation and missed appointment policy.